Privacy Policy Prada4D —
We Protect Your Data as if It Were Our Own

This Privacy Policy ("Policy") describes how prada4d ("we", "Platform", or "prada4d") collect, use, store, and protect your personal data when you use the prada4d.ws website, the prada4d mobile app, or any services we offer.

This Policy applies to all current and prospective users of prada4d — including registered members, visitors browsing the site without an account, and any individual who interacts with our platform via live chat, email, or other communication channels.

By using the prada4d platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to delete your account and data where applicable.

Prada4d follows a data minimisation principle — we only collect information that is strictly necessary to deliver quality services to you. The categories of data we collect are as follows:

Prada4D processes your personal data only for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

• Service provision: Creating and managing your account, processing deposits and withdrawals via DuitNow, Touch 'n Go, GrabPay and others, and enabling you to play casino games, slots, and place Sports Betting wagers.
• Identity verification and fraud prevention: Ensuring only eligible individuals use the platform and detecting any suspicious activity that may indicate fraud or money laundering.
• Customer service: Enabling our 24/7 support team to assist you effectively in both Bahasa Malaysia and English.
• Personalising your experience: Recommending games, promotions, and content relevant to your preferences and play history — for example, if you regularly bet on the Malaysia Open badminton tournament, we will keep you updated on the latest odds for related matches.
• Promotional communications: Sending information about bonuses, the latest promotions, and platform updates — subject to the marketing preferences you have set.
• Legal compliance: Complying with applicable legal requirements, including anti-money laundering (AML) regulations and financial reporting obligations.
• Platform improvements: Analysing aggregated (not individual) usage patterns to improve the performance, security, and user experience of the prada4d platform.

Prada4D does not sell or rent your personal data to anyone. However, in the following limited circumstances, we may need to share your data:

• Technical service providers: Companies that help operate our platform — such as cloud infrastructure providers, gaming software suppliers (Pragmatic Play, Evolution Gaming), and licensed Malaysian payment processing systems. All such parties are bound by strict confidentiality agreements.
• Legal compliance: Where required by a court order, a directive from a legitimate Malaysian authority, or applicable regulatory reporting obligations.
• Fraud prevention: In cases of suspected fraud or criminal activity, we may share the necessary information with the relevant investigative authorities.
• Business transfers: In the event that prada4d undergoes a merger, acquisition, or asset sale, user data may be transferred to the new entity — with advance notice to you and the right to request data deletion where applicable.

Prada4d continually invests in industry-standard security infrastructure to protect your data. The security measures we have implemented include:

• Data transmission encryption: All communications between your device and prada4d's servers are secured with TLS 1.3 and 256-bit encryption — the same standard used by Malaysia's major banking institutions such as Maybank and CIMB.
• Encryption of stored data: Sensitive data stored in our databases is encrypted using AES-256 — unreadable even in the event of unauthorised access.
• Two-factor authentication (2FA): We offer 2FA via SMS OTP as an added layer of security during login.
• 24/7 security monitoring: Our cybersecurity team monitors the platform around the clock to detect and respond to any threats.
• Regular security audits: Prada4D undergoes regular independent penetration testing and security audits to identify and address any vulnerabilities.
• Employee access controls: Only staff with a legitimate operational need are granted access to user data, and all access is logged and monitored.

The prada4d platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

You can manage your cookie preferences through your browser settings or via the privacy settings page in your prada4d account. Please note that disabling certain cookies may affect the functionality of the platform.

As a prada4d user, you have the following rights regarding your personal data, which we will honour and process within 14 business days from the date the request is received:

To exercise any of the above rights, submit a written request to privacy@prada4d.ws with the subject line "Privacy Rights Request" along with your full name and account number.

Prada4D retains your data only for as long as necessary for the original purpose of collection or to comply with applicable legal requirements. The following are our general data retention guidelines:

• Active account data: Retained for the duration your account remains active, plus 7 years after account closure (for financial audit and legal compliance purposes)
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements
• Support communication logs: Retained for 3 years from the date of last interaction
• Analytics and usage data: In aggregated, anonymised form, retained indefinitely; in individual form, anonymised after 2 years
• Marketing data (if opted in): Retained until you withdraw consent or close your account

The prada4d platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data of individuals under the age of 18.

If we determine that personal data belonging to a minor has been collected without valid consent, we will immediately take the following steps:

• Immediate suspension of associated accounts
• Delete all personal data belonging to the individual concerned
• Returning any outstanding financial balance in accordance with the appropriate procedures
• Notifying the relevant authorities where required

If you suspect that a minor has registered an account on prada4d, please notify us immediately at privacy@prada4d.ws.

Prada4d reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.

When material changes occur, we will:

• Updating the "Last Updated" date at the top of this document
• Sending a notification to your registered email address at least 14 days before the changes take effect
• Displaying an in-platform notice for a minimum period of 7 days

Your continued use of the prada4d platform after the effective date of any amended Policy constitutes your acceptance of those changes. If you do not agree with the updates, you have the right to close your account before the changes take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to us through the following channels:

We welcome your feedback on this Privacy Policy. prada4d is committed to continuously improving our privacy practices for the trust and comfort of all Malaysian members.